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Ohana Built LLC (\"Ohana Built,\" \"we,\" \"us,\" or \"our\") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you regarding your information.

By using our website, requesting an estimate, contacting our company, entering into an agreement with us, or otherwise providing information to Ohana Built LLC, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Mailing or property address
Email address
Mobile and telephone numbers
Project or jobsite information
Information submitted through website forms
Estimate and appointment requests
Construction and remodeling project information
Communications between you and Ohana Built
Billing and transaction information
Material, fixture, and finish selections
Photographs, plans, drawings, or other information related to your project

We may also automatically collect certain technical information when you visit our website, such as browser type, device type, IP address, pages visited, and general website usage information.

2. How We Use Your Information

Ohana Built LLC may use the information we collect to:

Respond to inquiries and estimate requests
Schedule estimates, consultations, and appointments
Provide construction, remodeling, repair, and project management services
Communicate regarding active and prospective projects
Provide project and construction updates
Coordinate schedules, subcontractors, vendors, and jobsite activities
Communicate regarding material and finish selections
Prepare and communicate estimates, proposals, contracts, invoices, and change orders
Provide appointment and scheduling reminders
Respond to customer service requests
Maintain business and project records
Process transactions and payments
Improve our services and customer experience
Comply with applicable legal and regulatory requirements
Protect our company, customers, employees, subcontractors, and business operations
\n

3. SMS/MMS Communications

If you provide your mobile telephone number and consent to receive text messages from Ohana Built LLC, we may send SMS or MMS messages related to your inquiry, requested services, estimate, appointment, construction project, or other business relationship with Ohana Built.

Messages may include:

Estimate and consultation scheduling
Appointment confirmations and reminders
Project updates
Construction scheduling
Jobsite coordination
Material and finish selection requests
Change order communications
Customer service communications
Responses to questions or requests
Other communications directly related to services you have requested or projects in which you are involved

Message frequency may vary depending on the nature and status of your project or service request.

Message and data rates may apply depending on your mobile carrier and service plan.

Consent to receive SMS/MMS communications is not a condition of purchasing goods or services from Ohana Built LLC.

4. SMS Opt-Out

You may opt out of receiving SMS/MMS messages from Ohana Built LLC at any time by replying STOP to any text message you receive from us.

After submitting an opt-out request, you may receive a confirmation message acknowledging your request. You will no longer receive SMS/MMS messages from us unless you subsequently provide consent to receive messages again.

For assistance with text messaging, reply HELP to any SMS message or contact Ohana Built LLC using the contact information provided below.

5. SMS Privacy and No-Share Policy

Ohana Built LLC takes the privacy of mobile users and SMS subscribers seriously.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Information obtained as part of the SMS consent and opt-in process will be used solely for the purposes of providing the communications for which the individual has consented and for operating and supporting our messaging services.

We do not sell, rent, trade, or otherwise provide SMS opt-in information, mobile telephone numbers, or SMS consent records to third parties for their own marketing or promotional purposes.

6. How We May Share Information

Ohana Built LLC does not sell your personal information.

We may disclose information when reasonably necessary to operate our business or provide requested services, including to service providers, subcontractors, vendors, payment processors, software providers, accountants, attorneys, insurers, or other parties assisting with our business operations or your construction project.

These parties may receive only the information reasonably necessary to perform their applicable services.

We may also disclose information when required by law, court order, legal process, governmental request, or when reasonably necessary to protect the rights, safety, property, or interests of Ohana Built LLC, our customers, or others.

The sharing described in this section does not include SMS opt-in data or SMS consent information for marketing or promotional purposes. Mobile opt-in information and consent will not be shared with third parties for such purposes.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

However, no electronic transmission, internet-based system, or data storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted electronically.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide requested services
Maintain construction and project records
Maintain warranty and service records
Fulfill contractual obligations
Maintain accounting and business records
Resolve disputes
Enforce agreements
Comply with applicable legal requirements

When information is no longer reasonably necessary for these purposes, we may securely delete or dispose of it in accordance with our business practices and applicable law.

9. Cookies and Website Information

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and improve the visitor experience.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

10. Third-Party Websites and Services

Our website or communications may contain links to third-party websites, applications, payment processors, or other services.

Ohana Built LLC is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage users to review the privacy policies of any third-party services they use.

11. Your Privacy Choices

You may contact us to:

Request information regarding personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information where applicable
Update your contact information
Withdraw consent for certain communications
Opt out of SMS/MMS communications

Requests may be submitted using the contact information below.

12. Children's Privacy

Our services are intended for homeowners, property owners, businesses, and other individuals seeking construction-related services.

We do not knowingly collect personal information from children through our website or SMS messaging program.

13. Changes to This Privacy Policy

Ohana Built LLC may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable requirements.

When changes are made, the updated Privacy Policy will be posted with a revised \"Last Updated\" date.

We encourage users to periodically review this Privacy Policy for updates.

14. Contact Us

If you have questions regarding this Privacy Policy, our SMS practices, or the handling of your personal information, please contact:

Ohana Built LLC

8357 W. Spur Drive

Peoria, AZ 85383

Email: ohanabuiltaz@gmail.com

Phone: 602-881-3831

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